Terms of service

Terms of Service

Last Updated: June 11, 2026

Welcome to sUAS Ops. These Terms of Service (“Terms”) govern your access to and use of the sUAS Ops website, products, and services. By accessing our website or purchasing products from us, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Company Information

This website is operated by sUAS Ops. Throughout the site, the terms “we,” “us,” and “our” refer to sUAS Ops.

By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to these Terms.

2. Eligibility to Purchase

By placing an order, you represent that:

  • You are at least 18 years of age
  • You are legally authorized to purchase and possess the products ordered
  • You will use products in accordance with all applicable laws, regulations, and manufacturer instructions

3. Product Use & Responsibility

Many products sold by sUAS Ops are intended for professional, public safety, search and rescue, industrial, aviation, or specialized operational use.

You acknowledge and agree that:

  • Proper training and safe operation are your responsibility
  • You are solely responsible for determining whether products are suitable for your intended use
  • Improper use may result in property damage, injury, operational failure, or legal consequences

sUAS Ops does not guarantee that any product is suitable for a specific mission, environment, or operational objective.

4. FAA, Regulatory & Legal Compliance

Customers are solely responsible for compliance with:

  • Federal Aviation Administration (FAA) regulations
  • State and local laws
  • Departmental or agency policies
  • Radio frequency and communications regulations
  • Any other applicable legal requirements

sUAS Ops does not provide legal advice or guarantee regulatory compliance.

The purchase of equipment from sUAS Ops does not imply authorization to operate that equipment in any jurisdiction or mission environment.

5. Mission-Critical Equipment Disclaimer

Products sold by sUAS Ops may be used in time-sensitive, emergency, or mission-critical situations.

However:

sUAS Ops makes no guarantee that products will be uninterrupted, error-free, fail-safe, or suitable for emergency response, life safety, rescue, law enforcement, or operational deployments.

Customers are responsible for:

  • Equipment testing
  • Maintenance
  • Redundancy planning
  • Operational readiness
  • Appropriate backup systems

Customers should never rely on a single product or system where failure could result in injury, loss, operational disruption, or financial damage.

6. Pricing & Product Availability

We reserve the right to:

  • Correct pricing errors
  • Modify pricing without notice
  • Limit quantities
  • Refuse or cancel orders
  • Discontinue products at any time

If an order is canceled after payment, a refund will be issued to the original payment method.

7. Fraud Prevention & Order Verification

To protect customers and reduce fraud, sUAS Ops may:

  • Delay shipment for order verification
  • Request identity confirmation
  • Require signature confirmation
  • Cancel or refuse suspicious orders

We reserve the right to cancel orders that appear fraudulent or cannot be reasonably verified.

8. Shipping & Delivery

Shipping timelines are estimates only and are not guaranteed unless specifically stated.

sUAS Ops is not responsible for delays caused by:

  • Carriers
  • Weather
  • Customs
  • Natural disasters
  • Labor disruptions
  • Events outside our control

Risk of loss transfers to the customer upon delivery to the carrier or documented delivery by the shipping service.

Please review our Shipping Policy for additional details.

9. Returns & Refunds

Returns are subject to our posted Return & Refund Policy.

Certain products may be non-returnable, including:

  • Special-order items
  • Opened electronics
  • Activated or field-used equipment
  • Clearance or final sale products

10. Warranty Disclaimer

Unless otherwise stated, products sold by sUAS Ops are covered solely by the manufacturer’s warranty, if applicable.

To the maximum extent permitted by law:

sUAS Ops disclaims all implied warranties, including merchantability and fitness for a particular purpose.

We do not guarantee uninterrupted operation, compatibility, or suitability for a specific mission or outcome.

11. Limitation of Liability

To the fullest extent permitted by law:

sUAS Ops shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Lost profits
  • Lost business opportunities
  • Downtime
  • Delayed operations
  • Mission failure
  • Property damage
  • Personal injury
  • Data loss

In no event shall sUAS Ops’ total liability exceed the amount paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless sUAS Ops, its owners, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Product misuse
  • Regulatory violations
  • Negligent operation
  • Third-party claims
  • Violation of laws or regulations

13. Intellectual Property

All website content, including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Branding
  • Training materials

are the property of sUAS Ops or its licensors and may not be copied, reproduced, or distributed without written permission.

14. Prohibited Uses

You may not use this website:

  • For unlawful purposes
  • To violate regulations
  • To interfere with website security
  • To transmit malicious software
  • To infringe intellectual property rights
  • To engage in fraud or abuse

We reserve the right to terminate website access for violations of these Terms.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California, without regard to conflict of law provisions.

Any disputes arising under these Terms shall be resolved in the courts located in Solano County, California.

17. Changes to Terms

We reserve the right to modify these Terms at any time.

Changes become effective immediately upon posting to this website. Continued use of the website constitutes acceptance of updated Terms.

18. Contact Information

Questions regarding these Terms should be directed to:

sUAS Ops
Email: curt@suasops.com
Website: suasops.com

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